Six Mayo Clinic hospitals received five-star ratings in patient experience in the latest Hospital Consumer Assessment of Healthcare Providers and Systems survey, conducted by the Centers for Medicare & Medicaid Services.
Six Mayo Clinic hospitals received five-star ratings for patient experience from the Centers for Medicare & Medicaid Services in the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, survey. All other qualifying Mayo Clinic Health System hospitals received four-star ratings.
“Only 8% of hospitals receive five stars, and Mayo Clinic is the only hospital on the U.S. News and World Report Honor Roll with a five-star HCAHPS rating,” says Sean Dowdy, M.D., Mayo Clinic’s chief value officer. “Despite the challenges you may face in meeting patient needs to the fullest extent, your dedication to providing our patients with the best care experience available continues to be recognized across the entire enterprise.”
Hospitals included in the survey received ratings of one to five stars, with five stars being the highest score. The ratings are based on data from patient experience surveys.
Here’s how Mayo Clinic hospitals were rated:
Five stars
- Mayo Clinic Hospital in Arizona.
- Mayo Clinic Hospital in Florida.
- Mayo Clinic Hospital — Rochester.
- Mayo Clinic Health System in New Prague, Minnesota.
- Mayo Clinic Health System — Northland in Barron, Wisconsin.
- Mayo Clinic Health System — Red Cedar in Menomonie, Wisconsin.
Four stars
- Mayo Clinic Health System in Albert Lea and Austin, Minnesota.
- Mayo Clinic Health System — Chippewa Valley in Bloomer, Wisconsin.
- Mayo Clinic Health System in Eau Claire, Wisconsin.
- Mayo Clinic Health System in Fairmont, Minnesota.
- Mayo Clinic Health System in La Crosse, Wisconsin.
- Mayo Clinic Health System in Mankato, Minnesota.
- Mayo Clinic Health System in Red Wing, Minnesota.
Many agencies rate quality in healthcare. Mayo Clinic is the only healthcare organization that consistently ranks among the top providers nationwide, regardless of the quality measure used.
